When organizations introduce process improvement projects in the company, there needs to be a tremendous amount of education among all employees involved in the change, from the beginning stages of the project through its completion and beyond. This is the key to successful and positive change in an organization. A lack of such training and orientation to the change will be detrimental to the project's success. Employees' participation in a project's planning, design and implementation increases the chances of its success since they develop a sense of ownership in the project.
TPG's products and services are designed to overcome resistance to change. TPG accomplishes this by making educational and orientation seminars lively with interaction and participation. TPG also uses several anecdotal examples and interactive games to help get the message across in a teaching session.
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