What is it?

In simple terms, BuildPerfect is a new, revolutionary, one of a kind, quality control tool to help improve product quality and fix problems at the source. BuildPerfect is designed with Total Quality Management principles of finding the problem at the source and documenting it so it can be fixed! A simple, yet revolutionary concept!

BuildPerfect forces you to examine two aspects of quality management, which are:

a. Quality Control and

b. Quality Process Deployment

A quality control process is the day-to-day monitoring of quality and defect trends; whereas a quality deployment process is development of a quality control method such as defining a company’s philosophy of quality control, establishing specifications for your product, defining check points and defining the checklists themselves. Most companies fail in terms of day-to-day quality control when they do not have an effective quality deployment process. Most often, the problems faced in quality are never thought of in terms of a quality deployment process and are often fixed using one-time or quick fix solutions. These problems are multiplied when a company relies on paper checklists. A paper checklist procedure has several problems associated with it, such as they are cumbersome to handle in a construction environment, easy to misplace, not easily accessible to everyone in the office, not easy to analyze when you have hundreds of checklists and not easy to make a change to an existing checklist and have it deployed in the field immediately. BuildPerfect eliminates all of these problems through its electronic environment. When defects are tracked using BuildPerfect, it is very easy to see the connection to the root cause of the issue, be it a plan or specification error or a lack of policy in the company.

What are the benefits of using BuildPerfect?

BuildPerfect shifts the focus of quality control to the source (the product development location/construction site,) yet at the same time centralizes quality control. BuildPerfect is a creative solution to achieve centralization without sacrificing quality monitoring at the source. Using BuildPerfect, a company can achieve the following benefits:

· Reduces costly rework (no more tearing up what is already built)

· Reduces construction time due to reduced rework

· Identifies process problems by catching repetitive quality problems in construction due to lack of skill, particular type of plan, locality etc.

· Reduces vendor miscommunication by eliminating multiple phone calls from different superintendents and substituting it with one report to be faxed or emailed from office for all quality problems

· Streamlines error resolution process due to highly effective reports that identify quality trends at the click of a button

· Centralizes quality control due to central reporting

· Happier customers due to better quality homes

· Eliminates administrative nightmare involved in tracking paper checklists

This state-of-the-art product will help ensure each product meets a standardized quality checklist that exceeds your customer’s expectations. You will be able to do away with cumbersome paper checklists that are easily and often misplaced. You will be able to get cumulative management reports that detail defects so you can take immediate action.

With BuildPerfect, you can –

· Get Reports on defects by vendor

· Get Reports on defects by Superintendent or Community

· Get Reports on defects by product line

· Easily take action on biggest defects

· Keep your Superintendents on the jobsite and out of the office and trailer – update on-site via palm pilot technology

· Save time, money and paper

· Increase your return on investment easily by more than 6100% (to learn more about the ROI improvement your company can make, use our BuildPerfect ROI calculator to calculate it yourself)

How does it work?

1. With BuildPerfect interface, you create your company checklists, which become a standard for your company. It is very important that these checklists are thought out in detail so that they are effective in identifying any defects possible.

2. Your Superintendents will receive these checklists in their handheld units. The Superintendent will then indicate at the touch of a button whether each item in the checklist is completed according to the required specifications. If there are any defects, they are noted at this time.

3. Data is then updated into a central database from where all vendors needing to fix defects are notified. Management will get reports of current defects and any historical analysis needed.

4. Superintendent continues to check the field for any new progress and the cycle continues.

How do we set you up?

· Setup/Install BuildPerfect

Once you subscribe to BuildPerfect, TPG representatives will help you install and setup BuildPerfect.

· Design and/or Input Quality Checklists

After installing the product, your company’s senior construction experts are given the all-important task of creating your company standard checklists. These are then input into BuildPerfect. These checklists should be very detailed and include every quality check you expect your superintendents to perform on each home.

· Provide system training to your Data Manager and Process Manager

TPG will then educate your staff to operate the product on a day-to-day basis as well as some advanced training to analyze reports and make improvements using the data.

Who really needs this? Do I really need it? What are the bottom line benefits for me?

A company that can satisfy any of the following can use this system and reap huge benefits:

· Any company that builds a product and wants a consistent quality control process and a way to centrally track the information

· Volume production or custom builder with an annual volume of 25-1000+ homes

· A midsize builder with 15 employees or more with 5 or more as production staff

There are several builders who think they do not need a system like this because of various reasons. Some of the reasons are quoted below with our explanations of why those reasons are misguided:

“We pay our supervisors to make sure each step is completed, I don’t need another system to do what they are supposed to do.”

BuildPerfect software is designed to help a superintendent perform their job better and eliminate their phone calls to contractors to ask them to come back to the jobsite and fix problems. This will free up more of their time and they will be able to handle more jobs than ever! Think of this software as expanding your production capacity without adding any extra personnel! Ask any superintendent or just look at the number of minutes they log on their cell phones or radios, you can clearly see that they spend a lot of time on the telephone calling people or trying to get hold of people for their quality issues or scheduling issues. If you eliminate that, you increase their capacity to handle more work.

“It creates more work for us!”

This kind of a system does not generate more work for you. It actually speeds up the process and will save you time and money down the road. Although it requires your Superintendents to complete checklists, it saves time in having to fill out paperwork and call vendors back to perform re-work in the event the work didn’t get done. Also, because each completed electronic checklist will be imported into a centralized database you have a multitude of information at your fingertips in relation to product defect trends, quality issues, etc. It is an excellent tool to consolidate work for each job into a report that can be sent directly to the responsible vendor.

“I have to dedicate someone to look at this data on a regular basis. We are already swamped with work.”

Managing BuildPerfect requires a senior executive in the company such as a VP of construction to look at defect trends from time to time. It does not require much time since all reports are easy to read and are in graphical formats, which convey the message at a glance. Typically, if you have an administrative person who can receive and transmit data once a day, that’s all you need. There is no manual entry of data on a daily basis. In fact, using a system like this will reduce the fires you have to fight and thus reduce your workload.

How can we get it?

Please contact Totally Productive Group, Inc. through the website at www.totallyproductivegroup.com or by email at info@totallyproductivegroup.com or by telephone at . Once you have subscribed to the product, TPG representatives will send you the software either electronically or through a CD (whichever you prefer) along with the installation instructions. You can then start the installation. TPG representatives are always available to lend you a helping hand in case you need any technical help. You will realize the benefits of having happier customers, happier employees, a better quality product and adding dollars to your bottom line!